Search Past Conversations for Specific Text
under review
B
Brad Bingham
The ability to search past conversations for specific text so youre not sifting through thousands of conversations
HIGHLVL-I-7006
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R
Rachel Steinmetz
Being unable to type a word and search everyone that's received a message from us with that word is very frustrating. Please add this feature.
J
Juan Platero
An alternative would be to extract the conversations and filter it yourself.
there's an app in the marketplace to export conversations, so what i basically do is import the CSV into an excel and filter.
D
Daniel Greenhow
2X Types of searches needed.
- at all conversations level
- search in one contact's conversation for the keyword
Use cases:
- For example I remember that I spoke to someone about golfing but I can't remember who. So I go to conversations and search for the word golf to see any mentions of the word in any conversations with all contacts.
2.) For example I know I spoke to Joe Bloggs about golf but can't remember the full details of what was said, so I open Joe Bloggs' contact record and search for keyword golf and it shows each email, and SMS etc for any mentions of the world golf.
R
Rachel Weiner
This is a MUST, we simply cannot try and scroll back and back and back on a convo with a client. We really need this to filter keywords in a past conversation!
Core Platform
Merged in a post:
Search in Conversation
M
Melissa Blair
Now that conversations are all being brought into 1 stream, it would be amazing to have a search feature for that stream. I had that exact problem yesterday where I was looking for a text conversation that happened months ago. If I could have searched for a word I know was in that conversation, it would take me there.
HIGHLVL-I-302
Core Platform
J
JD Bock
This is one of the best features you could add to complete the all-in-one inbox. MUST HAVE.
C
Colleen McCartney
THIS WOULD BE SO HELPFUL!!! So useful!
Core Platform
under review
R
Rachel Steinmetz
Core Platform This was under review in 2022. Is there an update?
S
Shawn Moser
PLEASE PLEASE PLEASE DO THIS! Currently have to forward all email outside HL for it to be useful.
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