It would be very helpful if there was the ability to search for a keyword / phase inside a contacts conversation and also the ability to search across all conversations.
At the minute it takes a long time to scroll through each contact record expanding each email our trying to look for a word that was mentioned.
Use cases:
  1. For example I remember that I spoke to someone about golfing but I can't remember who. So I go to conversations and search for the word golf to see any mentions of the word in any conversations with all contacts.
2.) For example I know I spoke to Joe Bloggs about golf but can't remember the full details of what was said, so I open Joe Bloggs' contact record and search for keyword golf and it shows each email, and SMS etc for any mentions of the world golf.