One Button Export full chat transcription
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Josh Lois
Contact based chat transcription for SMS conversations. Basically one button that exports the whole conversation from a contact like Twilio.
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Arun Chandel
Please add the ability to export conversation data.
We’re offboarding a client, and while we can export contacts and opportunities, there's currently no way to export conversations. Since the data belongs to the client, not being able to provide it creates legal risk for us. This is a basic requirement during handover, and we need a way to export all communication history from the system.
Please treat this as a critical feature and provide a resolution urgently.
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Daniel Butcher
I found a way to do this today! Go to your Contacts - then you need to add the column "Conversation History" and then it will appear as a column - then you can export from there! I literally found this today, not even GHL support was aware!
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Ran Laufer
Daniel Butcher I just tried to have a look and didn't see this option under Columns in the Contacts tab?
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Daniel Butcher
Ran LauferNot sure why, it's displaying for me in between Company Name and Country. Odd. Are you doing SMS?
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Steven Salimbas
This would be incredibly helpful, especially for any summarization needs or dispute response needs.
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Everett Waldo
Please! This would be awesome!
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Brady Kirkpatrick
I want this. Think about it, export the conversations, have AI come up with training data, train the conversation AI, repeat, win, retire.
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Stockton Walbeck
Need this 100%
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Marco Galloro
WhatsApp has the 'Export Chat' feature that exports to a .txt file including timestamps + names + media files. Very helpful. If GHL is able to implement this feature, it will be a game-changer.
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Juan Platero
Marco Galloro You can export conversations using a GHL app. I personally use it to train my AI.
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Marco Galloro
Juan Platero I appreciate it! I'll give it a test!
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Luigi Bertolini
Yes we need it. Such a simple feature but a client just asked me today and was surprised to see it's not possible.
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Gabriel-Sebastian Manole
Need this!