Delete Contact From Conversations Screen [see screenshot]
under review
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Jason Moss
We need the option to delete contacts from within the conversations window instead of having to go to Contacts or Smart Lists, find it, and then delete. This is especially useful for all those dumb robo calls we get and it logs it as a contact and in the conversation area, junking it all up. https://www.screencast.com/t/CrrwOTjvT6
HIGHLVL-I-1577
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Jenni Wallace
Totally agree. Right now we can only delete the conversation but not the contact. If I then open the contact, I can't delete the contact from the contact record itself, only from the smart list. so then I have to go to the smart list, search the contact out and only then can I delete. This is just way too many clicks and time to do a simple step of deleting the contact. I have 10 that came in as spam on social media last night, so the time to delete these 10 contacts is way too much time for a simple task. Thank you!
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ShieldWolf Strongholds
PLEASE!!! So annoying to have to go back.
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Dave Albano
Agreed! Please add this.
There are so many times people don't use the unsub link but rather, reply to the email asking to unsubscribe.
Would be great just to delete the contact directly in the Convo Screen rather than having:
i) to remember the contact (not just their name, but their contact deets too, in case of same name contacts, which happens often)
ii) navigate to Contacts
iii) search on the contact name
iv) ensure it's the correct one
v) delete
It's literally a 5-step frustrating process that can be handled with a single button in the Convo screen.
Please and Thank You!!
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Nick Salzer
I just had a client of mine request this feature. In conversations on the right hand side just under the name of the contact there are two buttons to call or email. My client has requested there to be a trash can icon to delete the contact.
Either put it there or somewhere else. "it takes too many clicks to do something" Direct words from my client
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Brad Behlow
There's almost NO need to delete a conversation without deleting a contact. Solutions
- have the Trash icon in conversations to be dropdown say
a) delete convo
b) delete contact
- Or conver the trash icon in conversations to only delete contact
**Very rare that you'd want to delete convos, but not the contact?
Core Platform
under review
A
Austin Houser
I'm just going to keep commenting on this until it happens. Come'on Shaun!
A
Austin Houser
This is such a necessary feature, especially given that it's available in the Lead Connector app.
A
Adam Wallace
This also applies to opportunities - the option to delete the contact when deleting the opportunity.