There are 3 ways a customer can contact us:

1. Contact Us – which is a tab on my home page (www.slangman.com)

2. Chatbot – on the bottom right of the home page

3. Request – which is a button on every product page.

When someone uses any of these paths to get in touch with us, I want it to appear in the UNREAD filter of Conversations. I keep this open and if I don’t see it there, I miss important messages. Will this be possible?