Allow Reversed Conversation Order in Contact View (Newest Message on Top)
M
Marin Tavra
In the individual Conversation and the CRM contact view, the conversation thread is currently displayed with the newest message at the bottom.
Feature Request:
Please add an option to reverse the conversation order, so the newest message appears at the top.
This would:
-> Improve readability and efficiency
-> Reduce scrolling in long conversations
-> Align with common messaging UX patterns
-> Make daily CRM work faster for active sales and support teams
An optional toggle (Newest on top / Newest at bottom) would give users full flexibility based on their workflow preferences.
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T
Tayla Cameron
Hello! You can actually sort your conversations by oldest or newest first.
E
Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Yes please. Scrolling to the bottom every time gets old fast when you're juggling dozens of conversations daily.
T
Tayla Cameron