Currently, dates in the LeadConnector Conversations tab are displayed in the American format (MM/DD/YY), which is confusing for Australian users and can easily lead to misreading dates (e.g. mistaking day for month).
We'd like to request the ability to switch to an Australian/regional date format (DD/MM/YY) in this section, either as an account-level or user-level setting. GHL support has confirmed this is currently a platform limitation and recommended submitting it here as a feature request.
This would greatly improve clarity for non-US agencies and clients reviewing call/conversation logs.