Add A Clickable Instagram Link That Goes Directly To The Contacts Instagram Profile Within Conversations
upcoming
N
Nils Christensen
need this to.. and am match with existing contacts.. no need one contact Johnny with Mobile Number und one contacts johnny only witch instagram dm
Core Platform
Merged in a post:
Add social profile URLs or Handles to Contacts so conversations can be linked and merged
C
Clifford Paulick
If someone sends me an Instagram (IG) direct message (DM), it creates a new contact, but I cannot know the contact's IG profile URL/handle, such as to click to it to view more about them (is it spam? should I follow them? etc)Secondly, maybe someone DMs on IG and also on Google My Business (GMB) or Facebook (FB), which would create a new contact + conversation. But this is a single person so I should have their conversations in a single thread. I would merge ContactA and ContactB which would add GMB's contact ID into ContactA's IG handle.Thirdly, having these social profile details within a Contact's record would allow use within Workflows, merge tags, etc.
HIGHLVL-I-7098
Core Platform
Merged in a post:
Manage Twitter, LinkedIn and WhatsApp conversation
I
Inale Viral
It would be amazing to be able to manage LinkedIn Twitter and WhatsApp messages from GoHighLevel's Conversation tab. Because customers have to switch platforms to answer their Dm's, it would be incredible if they could do this from the same platform.
Core Platform
upcoming
G
Gabe Legion Schillinger
Yes, this would be great + an option to add their IG automatically as a custom field when they message us
W
WebMyMoney Administrator
needed - Also would it be possible to add the Instagram URL under the contact once that have contacted us through DMs
S
Sam Marvin
Great one
Core Platform
planned
Core Platform
upcoming