Ability To Add CC On An Email Reply In Conversations
planned
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Don Franklin
Right now we can add a CC or BCC on a NEW email in conversations but if we are replying to an email we can not add a CC or BCC.
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Nejc P
CC or BCC and also FORWARD needs to be implemented
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Keith Besherse
Chase Buckner, We often wait a year or more for core functionality like this. Meanwhile bright-shiny-objects get way too much attention. We want our customers/clients to adopt the LeadConnector app as their primary communications platform. But why would they if they cannot do a simple REPLY ALL?
The message should thread like any normal email service provider, and we should be able to REPLY ALL if the inbound message was addressed to multiple people. As requested in this idea, we should also be able to add additional people to the thread as appropriate to the conversation.
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Ryan Long
Susmitha Damarla - can we please get an update on this?
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Susmitha Damarla
Hi Ryan Long, We have added this to our Roadmap, will pick this by end of this month.
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Daniel Grinshpun
Core Platform why such a simple feature like CC/BCC on email reply is still missing?
I'm sure a lot of people use this feature more than social posting or proposals, and yet to this day you can't reply to an email & CC/BCC other prospects!
Just had a client message me that he replied to an email from GHL to one of his biggest clients, and it replied only to 1 Decision Maker (ignoring the CC'd one)
Also for some reason it also didn't show the reply in his Gmail (even though 2-way sync is connected)
Can you please fix it?
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Derek Fox
We need this please.
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Susmitha Damarla
Merged in a post:
Replying to Email Conversations does not display CC or BCC or Subject
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Travis Hlavka
This is very confusing for my clients not being able to see the actual Subject and CC or BCC anyone in a conversation. It does display for a millisecond and then disappears. A bit frustrating that it shows and disappears.
Screenshot:
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Susmitha Damarla
planned
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Gurdeep Sangha
need this asap. cant cc somebody into responding to existing email in conversations tab
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Austin Hall
Came here to post this! Seems like a simple option, but lots of times clients neglect to "reply all" and I need an option to continue the thread but re-loop in the CC/BCC. Seeing the subject line would be fantastic as well.
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Keith Besherse
Austin Hall, Yes. Having the subject line visible in the editor would improve the UX immensely.
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Austin Hall
Yeah. Would be nice to see that when “Replying All”. Also to be able to add CC or BCC on those replies
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