Have the option of summarizing each conversation (as well as the voice one)
planned
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SEO Erigin
Hello!
I am implementing an AI Agent in GoHighLevel and I need to automate the sending of a summary of each conversation via email once the interaction with the user ends.
Are there any variables or dynamic fields that allow me to access the complete history of the conversation (transcript) to automatically include it in a workflow or in the body of an email?
If this is not possible, is there an alternative to save or export the full transcript of the AI Agent conversations? Is there any way they can implement it?
Thank you!
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Abhishek Kumar
planned
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Abhishek Kumar
Hey SEO Erigin can you email me , I am currently building out this feature
will love your feedback .
can you email me so that I can share my calendar link with you or share your email
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Abhishek Kumar
hey SEO Erigin For transcript and summary during bot transfer do you want One transcript or different transcript for each bot .thank you
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SEO Erigin
Abhishek Kumar Hello!
It could be one transcript for each Bot.
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Abhishek Kumar
SEO Erigin it will be one bot per conversation
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SEO Erigin
Abhishek Kumar In this case, could a summary be sent for each conversation? Or would the bot take all the conversations from a given day (for example) and summarize them?
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Abhishek Kumar
SEO Erigin not given day , its given session
You can set the given session duration as per you
The bot will send a transcript of each session
and session time you can set starting from 10 min to 24 hours .
and if bot transfers happens , it will combine transcripts from both bots .