Multiple Calendars for Booking Bot 🙏🏻
upcoming
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Matthew Gaulia
As of my knowledge, the AI only has access to only one calendar link. It would be nice (and I assume not too difficult) to have a new feature where the bot can have multiple different calendars to book (either for different team mates or departments depending on the client's need).
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Abhishek Kumar
upcoming
We are developing Group Calendar support . ETA August
Which means multiple calendar can be part of that group and you can select the group which you want for booking the appointment .
Let me know if that works enabling group calendar for conversation AI
for more information
book a call withme
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Christian Colman Villalba
Abhishek Kumar this would be amazing and really needed. If i have multiple agents to book a call with, the group calendar would be great to book an appointment to the one that is free the soonest or when the client wants. Would it work like the service calendar?
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Tatiana P
Many of my clients offer multiple services, each with its own calendar. I need an appointment booking AI bot that can handle calendar groups or, ideally, work from a service menu. This would significantly improve workflows that begin with form submissions on websites. The bot should be able to identify the service the lead is interested in, then guide them to book the appropriate appointment.
Currently, each booking AI bot can only be linked to one calendar or service, which is too limiting.
Another alternative approach would be to allow the system to detect the desired service (based on the client’s form input), then direct to have several branches with specific paths with a dedicated booking bot assigned to that service. This branching capability would make the booking process much more dynamic and efficient.
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Bree-Anne Handyside
I have 11 coaches that run 3 sessions a week over 16wks, a support person for lead calls, and a head coach that does monthly training calls. It would be good if one bot could over see all appointments and rescheduling. I cant put the 11 coaches into a group because the service calendar doesn't allow reoccurring appointments. So, do I have to have 13 bots to manage all the calendars? Allowing a calendar to have more than one reoccurring appointment per week would be awesome as well ;)
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Cristian Rodriguez
Same issue here, I have a Spa subaccount and woul love to have that feature available
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Martell higareda
Yes, I have to calendars that i want the bot to choose from depending on availability. I tried adding the calendars as a group but the bot doesn't allow for me to select that option in the workflow
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Paul Manili
At least let us choose a group calendar. I have a martial arts school and we book classes by age. The booking bot with one calendar is kind of useless. I have to teach it NOT to use the HL calendar and to use the calendar times I supply.
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Arpit Sharma
Merged in a post:
AI Booking & Multiple Calendars
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Katja Rael
My client has reps in 7 states, 1 per state, and they all have their own calendar. Need to be able to have the bot book appointment based on what state they are in. Similarly I can see this feature being used for different services. Each rep has their own schedule. Round Robin allows multiple bookings per slot, but what if someone in same state wants the same time? So the only option is to have ability to send link or book appt in calendar based on their location.
- If their address is in Virginia aka VA, book them in VA calendar {{calendar.vasurvey}}
- IIf their address is in New Jersey aka NJ, book them in NJ calendar {{calendar.njsurvey}}
etc
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Hans Lange
That would be a necessary feature for many!
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Abhishek Kumar
Hans Lange: hey , can you please book a call with me to discuss this requirement
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Spencer Frame
This is SUPER important. Our clients have multiple locations and need they need the bot to find out which location is closest, and decide which calendar to book on based on that response.
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Nixon .
Rather, just let us upload our own mp3, just like you can on other parts of the CRM.
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