Chat Widget
planned
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Jaric Moon
I think it would be a good idea if Highlevel integrates a button selection sequence during the conversation in the live chat whenever the chatbot is talking to a potential customer, whether it is booking an appointment or asking qualifying questions. (Example in attached screenshot)
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P
Paddy Macken
I think clickable links would be more ideal that the bot can send links for the client to click. ie. If you want to book an appointment, click "here" and be guided....or we have a house that matches your requests and here it is: click "here"
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Sales & Marketing
Merged in a post:
Add Quick Suggestive Buttons in Chatbot
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Muhammad Tayyab
It’d be great to add quick suggestive buttons that users can click during a chat. This makes the experience smoother, especially for first-time users who might not know what to ask or just want to explore.
The buttons could act as follow-up prompts based on the conversation, guiding users naturally. Competitor chatbots already have this, so adding it would help us stay competitive and improve usability.
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Abhishek Kumar
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planned
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Eddy CEO WhatSnap.ai - Connect YOUR phone to GHL
Our clients constantly ask for this. The current text-only responses feel clunky when you're trying to guide someone through appointment booking or qualification.