Currently, when searching contacts, results only show if the first name or last name is typed exactly and in full. But users expect a more forgiving search — one that works even with partial names or slight typos (e.g., “Jon” instead of “Johnathan” or just “Smith” instead of full name). This slows down daily workflows, especially for teams handling hundreds of leads. A more intelligent, fuzzy search would dramatically speed up lookup and reduce errors.