📚 Full history of forms, surveys and quizzes in the contact form
T
Théo JUSTINE
Today, when a contact fills out a form, survey, or quiz, the data is often stored in custom fields or scattered around. 👉 But there's no clear, chronological view of everything the contact filled out over time.
However, it is essential information.
👉 What we would like:
In the contact form on the left (as for contracts), have a dedicated section with:
• a complete history of all forms, surveys and quizzes submitted,
• sorted by date,
• with access to the detailed content of each submission.
🎯 Concrete example:
A lead fills in:
• a first lead form,
• then a qualifying quiz,
• then a more advanced survey.
👉 We should be able to see all this evolution in a clear timeline, like a complete behavioral history.
🤖 Why it's essential
• Give teams as much context as possible (closers, support, coaches...)
• Allow AIs to have a complete view of past interactions
• Avoid relying only on custom fields (which often overwrite old data)
• Improve the personalization of exchanges and automations
🎯 Today the problem
• Data is scattered or overwritten
• The answer history is lost
• Impossible to have a true reading of the contact journey
👉 While we already have this logic for contracts, which shows that it is totally feasible.
🎯 It is a key feature for exploiting data intelligently, especially in the age of AI.
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