Fix Search Function for Contacts
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Sabra Baran
When we search for contacts (via Conversation, Contacts, whatever) it ALWAYS seems to take 1-3 attempts of typing in the name to get the system to pull up their account. It's just frustrating after doing this 100's of times over the past few months. Can we look into fixing the search index?
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07Heaven Marketing
be able to search custom fields
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Alex Kamysz
This is a HUGE opportunity for improvement! Currently, when I search by last 4 digits of contact phone number, I do not get any results. I have to search by the first digits of the phone number.
e.g. if the phone number is 123-456-7891, searching for 7891 returns no results.
searching for 12345 does however. PLEASE ADD THIS 🥺🙏
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Jay Ramsden
Yes, it would be good to search by partial first and last name. We have contacts we may speak to in person but not know how to spell their name exactly. Being able to search by partial names would solve this. Eg. Robert Fisher - You could find this by searching R Fis or Rob F
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Robert Villegas
Yes, Fix the Improved Contact Search. When our clients are looking for a particular contact conversation it seems when we do a search it needs to be the exact/complete name of the person. It should be like the contacts search section where you can type RO and it will pull up all contacts starting with the first two letters like Robert.
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Robert Dicks
Yes this is a frustrating bug!