šļøCustom Unique Contact Identifier
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Joshua Zhang
Currently, GoHighLevel defines a unique contact based on phone number, email, or both.
However, for some businesses, a different identifier (e.g., Membership ID, Customer ID, Policy Number) is required to prevent duplicates and ensure accurate record management.
š¹ Feature Request:
1ļøā£ Custom Unique Contact Field ā Allow users to set what defines a unique contact (e.g., Membership ID, Customer ID).
2ļøā£ Enforcement in Imports & Forms ā If a custom field (e.g., Membership ID) is chosen as the unique identifier, it must be:
> Present during bulk imports to prevent duplicate entries.
> Mandatory in forms to ensure contacts are correctly identified.
š” This feature will improve contact management for industries using membership-based systems, insurance, healthcare, and loyalty programs.
š Impact: Prevents data duplication, improves record accuracy, and enhances CRM flexibility.
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M
Michiel de AutomateDoctor
please yes!
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Jay Sobhani
Working in the nonprofit and education world we have people (kids) from the same house hold that have the same phone number and email. i am sure doctors office have the same. we need to be able to use a different unique i identifier
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Osley Herrera
We need the ability to mark any contact custom field as a unique identifier ASAP!
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Kristy Guo
May I know if there's any update with this requested feature?
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Keith Luscher
PLEASE MAKE THIS A PRIORITY! This would be immensely helpful - especially since when importing records, you cannot map this sort of custom record data to the native "Contact ID" field (the import UI is misleading and inaccurate).
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Andy Wroe
Great suggestion, this would help with parent-child databases immediately!
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Eric Dunn
This is incredibly important to the healthcare related market as its very common for parents and children to use the same phone and email. Being able utilize patient ID or another custom field as a unique ID would as so much more flexibility to workflows.
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Elise Macknelson
The ability to create a deduplication based on a custom field is very much needed!
These threads are about the same request (for a toal of 87 upvotes): https://ideas.gohighlevel.com/contacts/p/deduplication-based-on-custom-fields
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Keith Luscher
Elise Macknelson Thank you for doing the legwork on this!
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Fabian D'Vaz
Hey, this is already possible with the Custom Code workflow step. I just used Ai code generator to create a unique 8 digit number. It works perfectly!
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David Gutman
This is so important to me. I am a physician and use an external system for patient scheduling, charting, and billing. I need to be able to import/sync contacts/patients by chart number, and I have created "chart number" custom field in HL. Until this feature is added, I cannot synchronize my schedules in order to use AI for scheduling. Please add this simple feature!
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Fabian D'Vaz
David Gutman See above
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