Hey GHL team — I wanted to share an idea that could seriously level up the Communities feature.
Right now, Communities is great for structured posts and announcements, but what it’s really missing is a real-time group chat option, like WhatsApp or Telegram groups. Posts are awesome for updates, but people crave fast, casual, and personal conversations too — and that’s where chat shines.
To give you some context, over 70% of WhatsApp users open the app daily, and group chats usually get replies in under 2 minutes. Compare that to post-based platforms where comments often come in hours later, if at all. When you’ve got people in a community, having both options — posts for announcements and a chat for conversations — keeps everyone way more active and connected.
Use cases would be things like quick class coordination, real-time Q&As, live event chats, polls, or just letting members casually bond. I’ve seen this work wonders in education groups, coaching programs, and membership sites. Fun fact — communities with real-time chats see twice the daily active users compared to those with just posts
Adding chat inside Communities would give GHL users a full package — organized content through posts and instant, lively engagement through chats — making it super easy to build tight-knit, responsive, and profitable communities.
Would love to see this happen!