Auto DM New Members
complete
D
Don Hill
Skool has the ability to setup an Auto DM to go out to new members when they join the community. This would be a great feature to add within our communities.
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S
Shawn Givens
NICE!
V

Vaibhav Gupta
updated the status to
complete
K
Keith Besherse
Vaibhav Gupta, thanks!
D
Danielle Stringer
Vaibhav Gupta Why did you update the status to complete? I am not showing this as a feature that's available yet
V

Vaibhav Gupta
Danielle Stringer: Hi Danielle. It should appear as "Welcome Setup" in community settings. In case this is not appearing, please make sure that you have transitioned to the new UI. The latest updates are only available on the new UI.
R
Roechelle Williams
Yes this gets my vote too
V

Vaibhav Gupta
updated the status to
in progress
V

Vaibhav Gupta
Hi all. We are working on this. It should be live by Oct end.
C
Chris Jeong
Vaibhav Gupta Brilliant!
L
Lisa Padilla
Vaibhav Gupta This is great news! Waiting for it patiently :)
K
Keith Besherse
Vaibhav Gupta Joy!
C
Chris Jeong
Vaibhav Gupta Checking in on any progress updates on this one, we've got a stack of clients wanting it
Great work with all of the recent releases during Level Up too
V

Vaibhav Gupta
Chris Jeong Hi Chris. This is released. Please check for this in the settings menu under Welcome setup.
K
Keith Besherse
I’d like to see 3 discussion starting Chat messages (maybe 4):
- Purely social “welcome”
- after short delay instructions “start here”
- 1 day delay “did you find the featured posts?”
- 3 day delay “how can we best support you?”
Time delays and message content be editable or turned off by Admin.
Might as well make it 5, after 7 days: “how’s it going?”/“what have you learned?”
S

Shivani Gera
updated the status to
planned
K
Keith Besherse
Shivani Gera, joy! Christmas in July? Or LevelUp 2026? Either one is a huge win in my calculations.
W
Wilberth Martínez
Shivani Gera Thank you, the communities feel abandoned and Skool takes us too far away.
M
Mitchell Flecker
Shivani Gera Any updates on this?
O
Oskar Arvidsson
Shivani Geran hey any update on this?
E
Equipo Discendo
This is a strong feature Skool has. We need this in order to improve onboardings and lead activation!
S

Sales & Marketing
Merged in a post:
Send Automated Welcome DM Chats in Communities
T
Tiffany Lopez
I want to automate via workflows a welcome message to DM a new community member.
Example. triggered action >> wait 2 hours >> send community chat (fully cusotmizable, select which community, custom field to contact per the trigger,) and I want to have a welcome post template that will allow for custom fields and then send to the contact. allow for attachments videos, images or files.
S

Sales & Marketing
Merged in a post:
Automated welcome DMs in communities
M
Martín Zúñiga
Let us automate welcome messages to new members in the community like Skool does.
PLUS, if you could add AI to automate the communication and book a call, would be GAMECHANGING.
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