We’re thrilled to announce the global expansion of WhatsApp Coexistence! Businesses can now connect their existing WhatsApp Business App to GoHighLevel CRM—including accounts registered with Indian phone numbers—and enjoy dual-platform messaging without service disruptions or ban risk.
📖 Support Article: https://help.gohighlevel.com/support/solutions/articles/155000003417-whatsapp-coexistence-feature-closed-beta
Unsupported Regions & Countries
Coexistence is not available in:
Countries: Nigeria, South Africa
Why Enable WhatsApp Coexistence?
Stay active on your mobile WhatsApp Business App while unlocking CRM superpowers:
- Bulk Messaging
- Automations & Workflows
- Analytics & Insights
- Seamless Chat Continuity
Get the best of both worlds—personal communication + CRM efficiency—without interrupting existing chats or risking account bans.
Key Benefits
Seamless Integration — Link your WhatsApp Business App to the CRM in minutes.
Dual-Platform Flexibility — Continue chats on mobile while managing them in GoHighLevel.
Full Chat & Contact Sync — Import up to six months of chat history and all contacts for a unified inbox.
Powerful CRM Features — Use bulk sends, automated workflows, and interactive templates while your Business App stays active.
Meta Cloud API Compliance — 100% policy-safe; no ban risk.
Getting Started
Go to Settings → WhatsApp → Sign up with Facebook.
Follow the on-screen steps to link your WhatsApp Business App to LeadConnector.
Scan the QR code to securely pair your existing WhatsApp account.
Import contacts & chat history (up to 6 months) into the CRM.
Start messaging from both platforms—mobile and CRM—seamlessly.
Important Notes
Template messages are sent from the CRM.
Business profile updates remain in the WhatsApp Business App.
One phone number per WhatsApp Business App account under Coexistence.
Upgrade your communication workflow today—WhatsApp Coexistence is now available across most countries worldwide (with limited exceptions listed above).