We’re introducing a brand new way to collect authentic video reviews from your customers — now available in Labs!
Once enabled, you’ll find it inside
Reputation → Video Testimonials.
šŸŽ„ What’s New:
šŸŽžļø Create Video Collectors
Build customisable Video Collectors to collect testimonials through an engaging flow:
  • Welcome Page – Introduce your business and invite participation.
  • Questionnaire Page – Add up to 3 questions to guide customers. Users respond to these 3 questions one after the other.
  • Attribution Page – Collect their Name, Email, and Phone Number.
  • Thank You Page – Fully customisable closing screen.
Each collector can be branded with your logo, and customised background, text, accent and button colours.
Screenshot 2025-11-13 at 1
šŸ—‚ļø Manage Collectors with Ease
  • Create unlimited collectors per location.
  • Clone collectors or copy URLs or sent as a review request for quick sharing.
  • View all collectors and their respective submissions inside the Video Collectors section.
Screenshot 2025-11-13 at 2
šŸ’¬ Send Video Review Requests
  • Use the Send Review Request CTA to send a Video Collector link via Email, SMS, or WhatsApp.
  • Choose a collector link from the Override Video Link dropdown.
  • End users can record or upload videos directly from desktop or mobile — no app required!
  • The Video Length is capped at 2 minute 30 seconds.
Screenshot 2025-11-13 at 2
šŸ’¬Manage and Download Responses
  • All received videos appear in the Responses tab.
  • Easily view and download video submissions.
Screenshot 2025-11-13 at 2
🌟 Showcase in Review Widgets
  • Display your collected video testimonials right inside your Review Widget!
  • Filter by collector to show specific video sets.
  • Choose from multiple layouts: List, Carousel, Grid, Slider, or Column.
Screenshot 2025-11-13 at 2
Click Here to see a Video Tutorial on How it Works!
🧪 Available in Labs Now!
Head to Settings → Labs → Video Testimonials to enable it.
šŸ‘‰ Once enabled, access it from
Reputation → Video Testimonials
to start collecting and showcasing video reviews.
We’re always looking to make review management smarter and more flexible. Got ideas or suggestions?
Drop us a line at reputation@gohighlevel.com or share on our ideas board, we’d love your feedback! šŸ™Œ