š¦What it does
With one toggle, HighLevel automatically blocks
marketing/promotiona
l SMS/MMS that are to Texas recipients or sent from Texas area-code numbers
across Workflows, Bulk Send, and other automations
āno rebuilds needed.š§ Where to find it
Settings ā Phone Numbers ā Additional Settings ā SMS Compliance ā Texas SMS Safeguard
šÆ Why this helps
ā
Reduces risk under Texas SB 140 for marketing messages.
Whatās allowed (and why)
- š¬ 1:1 SMS in Conversations- allowed because the law permits contact withexisting customers/established relationships; this is genuine one-to-one service communication.
- š OTP/2FA & essential notifications(password resets, appointment reminders, order/shipping updates) - allowed because SB 140 regulatesmarketing/solicitation, not purelynon-marketing servicemessages.
š What youāll see when blocked
A one-line notice on the send surface:
āBlocked by Texas SMS safeguard (to TX or from TX number).ā
š” Tips
- Keep Contact State/Region accurate; area codes help but numbers can be portable.
- This feature supports your compliance program; it isnāt legal adviceāplease confirm your approach with counsel.
š Support article: Link
