🚦What it does
With one toggle, HighLevel automatically blocks
marketing/promotiona
l SMS/MMS that are
to Texas recipients or sent from Texas area-code numbers
across
Workflows, Bulk Send, and other automations
—no rebuilds needed.
🧭 Where to find it
Settings → Phone Numbers → Additional Settings → SMS Compliance → Texas SMS Safeguard
šŸŽÆ Why this helps
āœ… Reduces risk under Texas SB 140 for marketing messages.
What’s allowed (and why)
  • šŸ’¬
    1:1 SMS in Conversations
    - allowed because the law permits contact with
    existing customers/established relationships
    ; this is genuine one-to-one service communication.
  • šŸ”
    OTP/2FA & essential notifications
    (password resets, appointment reminders, order/shipping updates) - allowed because SB 140 regulates
    marketing/solicitation
    , not purely
    non-marketing service
    messages.
šŸ“ What you’ll see when blocked
A one-line notice on the send surface:
ā€œBlocked by Texas SMS safeguard (to TX or from TX number).ā€
šŸ’” Tips
  • Keep Contact State/Region accurate; area codes help but numbers can be portable.
  • This feature supports your compliance program; it isn’t legal advice—please confirm your approach with counsel.
šŸ“– Support article: Link
Screenshot 2025-09-23 at 9