improved

Mobile App

Phone System

Sticky Phone Number on Mobile

Meet
Sticky Phone Number on Mobile
— a quality-of-life upgrade that keeps and maintains the
outbound number you choose
for all subsequent calls.
Fewer taps, fewer mistakes, faster dialing
—especially powerful alongside Local Presence Dialing.
🚀 What’s New
- Your chosen number, remembered
: When you explicitly pick an outbound number, the mobile app
persists that choice
across calls.
  • Crystal-clear reset rules
    : Your selection stays sticky
    until you log out
    or
    uninstall
    the app.
  • Applies where it matters
    : Works with
    User Assigned Number
    and
    Default Sub-account Outbound Number
    .
  • Local Presence stays smart
    :
    Unchanged behavior
    —Local Presence Dialing still
    dynamically selects
    the best local number as it does today.
🔁
Before vs. Now
  • Before
    : After every outbound call, the app reset the selected outbound number—even if you had just chosen one—creating friction (especially post
    Local Presence Dialing
    launch).
  • Now
    : Your
    explicit selection persists
    , so you don’t have to re-select an outbound number after each call.
⭐️
Big Wins, Fast
  • Speed
    : Remove repetitive steps and place back-to-back calls without re-picking numbers.
  • Consistency
    : Keep the same caller ID across sequences or campaigns when you want it.
  • Confidence
    : Reduce misdials and ensure the number your contact expects is the one they see.
  • Flow
    : Stay in the zone—dial, note, dial—with fewer interruptions.
👷‍♂️
How to Use This Feature
  1. Open the dialer in the HighLevel mobile app.
  2. Pick your outbound number (from User Assigned or Default Sub-account).
  3. Place your call—your selection now persists for subsequent calls.
  4. To change numbers, simply open the picker again and select a different outbound number.
  5. To reset to defaults, log out or uninstall/reinstall the app (this clears the sticky selection).
📱
Availability
  • HighLevel Mobile App
    v4.5.0 and above
  • LeadConnector Mobile App
    v4.5.0 and above
  • Whitelabelled Mobile Apps (
    secure your update
    through the Whitelabel Mobile
    self-service flow
    or through your
    dedicated Account Specialist
    .
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