📢 New Feature: Multi-Channel Review Requests (SMS, Email & WhatsApp)

We’re excited to introduce Multi-Channel Review Requests, allowing businesses to request reviews via SMS, Email, and WhatsApp—helping you reach customers on their preferred communication channels and maximize review collection!

🚀 What’s New?

✅ Send Review Requests via Multiple Channels – Choose SMS, Email, WhatsApp, or all three at once.
✅ Easy Multi-Select Options – A simple checkbox or dropdown lets you pick your preferred channels.
✅ Customisable Messages – Edit and personalise review request messages for each channel.
✅ Pre-Built Templates – Use ready-made templates or tweak them to match your brand voice.
✅ Real-Time Tracking & Reporting – Monitor request delivery, opens, and clicks for each channel.

🎯 Why This Matters?

📈 Higher Review Collection Rate – Reach customers where they’re most likely to respond.
🎨 Personalized Engagement – Tailor messages to each platform for a more effective approach.
📊 Better Insights – Track which channels drive the most reviews and optimise your strategy.

Start leveraging Multi-Channel Review Requests today and boost your online reputation effortlessly! 🚀✨