We've made some awesome enhancements and fixed some pesky bugs to make your experience even better! Check it out:
Keep track of phone system credential updates and the number assignments/removals for Agency and sub-account users in audit logs.
Availability of Phone Number:
- 🇦🇺 Australia and 🇳🇱 Netherlands Mobile Numbers are now available for buying.
- 🇱🇹 Lithuania added as a country to the phone number buying list.
Number Migration :
We've made it even easier for sub-accounts to auto-migrate if they have UK mobile and toll-free numbers, as no registration bundle or address is needed.
A2P Registration :
Restricted multiple submissions of A2P to only one brand/campaign to prevent duplicate charges.
Shaken/STIR Registration :
Restricted multiple submissions of Shaken/STIR to only one bundle creation, and you can now resubmit in case of rejection.
🐛 Bugs and Fixes
- Outbound Call: Calls were allowed to be placed using a number that was deleted, this isFixed
- Contact Call DND: Calls were allowed via power dialler even when the contact was marked as DND, this isFixed
- Call Recording: Fixedwhere call recording was not working for Workflow/Campaign manual calls.
- Call Flow and Routing: Fixedwhere incoming calls were forwarded to the forwarding number instead of the user number, even if the number was assigned to a user.
- Regulatory Bundle: Fixedwhere Non-LC phone accounts were still able to see the reg bundle/address tab when moved out of LC Phone.
ℹ️ Explore more on the LC Phone System Messaging Policy here 👈