new
Automations
Companies
š¢ Introducing Company-Based Workflows š
Weāre thrilled to announce that
Company-Based Workflows
are now live in HighLevel ā bringing automation directly to your Company records
for the first time! You can now trigger, update, and manage automations that revolve around your
Companies
ā empowering use cases like onboarding, account assignment, and lifecycle management, all without manual effort. š” Until now, workflows were limited to Contacts or Custom Objects. With this release, you can finally build workflows that start from or act on
Companies
- and their associated Contacts
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⨠Whatās New
š¹ Company-Based Workflows
You can now create workflows where the
Company
itself is the enrolled record. These workflows can react to company creation or updates and take actions such as updating fields, clearing data, or triggering emails to associated Contacts.
You can now:
- Trigger workflows from new or updated Company records.
- Update Company data automatically.
- Interact with associated Contacts or Custom Objects.
- Keep Companies and related records perfectly in sync.
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ā”ļø New Workflow Actions
- š Create Company or Associated Record
Automatically create a new
Company
or add related records (like Contacts linked to that Company). Perfect for onboarding new clients, importing accounts, or form submissions that create both Company and Contact records. - āļø Update Company or Associated Record
Update fields on a Company ā or on Contacts linked to that Company ā directly from workflows. Ideal for data syncs, lifecycle updates, or ownership changes.
- š§¹ Clear Fields of Company or Associated Contact
Instantly clear specific fields for a Company or its associated Contacts. Useful for resetting outdated or conditional data when records are updated.
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š New actions for Companies inside Contact based Workflows
Weāve also extended existing Contact workflows so you can now interact with
Companies
seamlessly. - š Create Associated Company
Create and link a new Company record directly from a Contact workflow ā no manual association needed.
- āļø Update Associated Company
Update details of the Company linked to a Contact. For example: when a contactās status changes, update the associated Companyās relationship stage.
- š§¹ Clear Fields of Associated Company
Automatically clear selected Company fields when specific Contact-based conditions are met.
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š§© New Workflow Triggers
- š§± Association Created(coming soon)
Trigger a workflow whenever a new association is created between records.Great for syncing, onboarding, or automating contextual communication.
- š Company Created
Starts a workflow the moment a new Company record is added ā whether manually, via import, form, API, or integration. Use it to send welcome emails or create associated contacts.
- š Company Changed
Triggers when specific Company fields (like Industry, Status, or Domain) are updated. React instantly to company-level changes by syncing data or sending updates.
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š Also Available Across All Workflow Types (separate release notes)
These actions are now live across
Company, Contact and Custom Object
workflows. Each has its own detailed changelogs- Associate Record(coming soon)
Link the enrolled record to other records using association labels (where supported by the objects involved).
- Add Associated Record to Workflow
Enroll records associated to the trigger (by label) directly into
another
workflow. - Remove Associated Record from Workflow
Unenroll associated records (by label) from a specified workflowāgreat for cleanup when conditions change.
- Find Object Record / Company
Resolve an existing record via filters (IDs/fields) and set it as the ācurrent recordā for downstream steps; includes earliest/latest tie-breakers.
- Send Email to Associated Contacts(coming soon)
Email all
Contacts associated
with the trigger record using selected association labelsābeyond the enrolled contact. ---
š¤ Why It Matters
š True B2B Automation ā Automate entire company-level workflows, not just individual contacts.
ā” Connected Data Model ā Keep Companies, Contacts, and Custom Objects in sync.
š Scalable Processes ā Power onboarding, renewals, and account management with zero manual work.
š Cross-Object Intelligence ā Build workflows that act across multiple objects seamlessly.
ā
Notes
- Company-based workflows are available under Automations ā Workflows ā Create Workflowā Company based workflow.