Facebook Integration Enhancements

Overview:

This release introduces key enhancements to the Facebook integration to improve usability and message context enhancements. Users can now easily search and select Facebook Pages and Ad Accounts, and gain better visibility into message origins through ad image support in Click-to-Messenger flows.

What’s New

Improved Search Capabilities

Search Facebook Pages and Ad Accounts by name for faster and more convenient selection
Search is enabled after all pages are loaded, as Facebook does not provide native search support for this use case
Frontend-based search runs on the loaded data; initial loading time to enable search may increase for accounts with a large number of pages

Click-to-Messenger Enhancements

Added support for images in Click-to-Messenger ad flows
Enables identification of the exact ad creative that triggered a conversation

What This Means for Users

Faster and more intuitive setup by easily finding the right Facebook Page or Ad Account
Improved visibility into which ad or creative drove a lead or conversation

Preview: