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Calendar

šŸ“‹ Extended Conditional Logic Support in Calendar Booking Forms

šŸ§­ Overview
Weā€™ve enhanced how
Form conditional logic
works within Calendar booking flows when using custom forms, bringing more consistency, control, and reliability to your booking experience.
Forms support powerful conditions like
redirect to URL, custom messages, disqualifying leads, and show/hide fields
. With this update, these behaviors now work seamlessly and predictably when forms are used within booking flows.
āœ… Whatā€™s New
  • Disqualify lead
    logic is now enforced
    before booking
    , preventing unwanted appointments.
  • Redirects to URL and custom messages
    from forms are handled consistently after submission.
  • New confirmation page setting: ā€œ
    Use custom form rules
    ā€ to control the post-booking experience.
  • Show/Hide field
    logic continues to work seamlessly within booking flows.
Note
: Support for conditional logic in booking flows will be extended to
Services (v2) and Rentals
in an
upcoming
update.
šŸ” How It Works
When a user fills out a form during booking:
  • Show/Hide field logic dynamically adjusts fields
    based on user input.
  • The system evaluates
    Disqualify lead conditions first
    .
If the lead is disqualified:
  • No appointment is created
  • No payment is collected
  • The configured
    redirect page or custom message
    is shown
If the booking is successful:
You can choose the confirmation page experience under
Confirmation Page settings
:
  1. Default
  2. Redirect URL
  3. Use custom form rules
Screenshot 2026-04-15 at 11
When Use custom form rules is selected:
  • The formā€™s redirect or custom message is shown after booking
  • If none is configured, it falls back to the default confirmation page
šŸŽÆ Why This Matters
  • Ensures
    lead qualification happens before scheduling
    , avoiding invalid bookings.
  • Delivers a
    predictable and consistent booking experience
    .
  • Enables more
    dynamic and personalized forms
    using show/hide logic.
  • Gives greater control over
    post-booking confirmation flows
    .