Enhanced Usage Export from Agency Dashboard: Rebilling Status Included for Sub-Accounts

We’ve improved the Agency Dashboard Usage Export to give you clearer visibility into potential revenue leakage caused by rebilling being turned off at the sub-account level.

What’s New

The “Costs” sheet in the Usage Export file now includes a new column that shows the Rebilling Status (Enabled/Disabled) for each product per sub-account.

This enhancement applies at the product level, allowing you to see rebilling configuration alongside actual usage costs.

What Problem This Solves

Previously, agencies had no easy way to identify:

Sub-accounts generating usage costs where rebilling was disabled
Products consuming wallet credits or direct costs without being passed through
Prior month usage that resulted in absorbed expenses
Revenue leakage caused by configuration gaps

Because this visibility was not available in filters or dashboard views, agencies had to manually cross-reference settings across multiple screens — making the process time-consuming and error-prone.

How You Can Use It

With this update, you can now:

Before exporting report, turn off toggle "Include only rebilled transactions" then Export the Usage Report from the Agency Dashboard
Open the “Costs” sheet
Filter by Rebilling Status = Disabled
Identify high-usage sub-accounts where costs are being absorbed
Use filters or pivot tables to:

Calculate total absorbed costs
Analyze by product
Review by sub-account
Quantify missed revenue opportunities

This makes it significantly easier to detect configuration issues and take corrective action quickly.

Why This Matters

Prevents Revenue Leakage – Quickly identify costs not being rebilled
Improves Profitability Tracking – Understand true margins per sub-account
Reduces Manual Audits – No more cross-checking rebilling settings separately
Supports Better Financial Decisions – Act on real usage data with clarity

This is a fast, actionable enhancement designed to give agencies immediate control over absorbed usage costs while more advanced dashboard-level reporting improvements are in development.