new
improved
Reputation
š Enable Image Attachments in Review Requests
Weāve introduced the ability for users to attach images when sending review requests, enhancing personalisation and engagementāespecially for field service teams who wish to share real, job-specific visuals.
š§© Whatās New
Manual Image Uploads:
Users can now manually attach images when sending review requests. This enables them to include relevant visuals such as before-and-after job photos or service snapshots to add authenticity and context.
Supported Channels:
- SMS
Note: Image attachment support in Mobile App (iOS & Android) is Coming soon
š” Why This Matters
Previously, review requests supported only one static image (usually a logo) via MMS. With this update, users can now dynamically upload and send images at the time of the requestāno longer limited to pre-set branding assets.
This enhancement allows businesses to:
- Personalise outreach with real-time, contextual visuals
- Increase engagement and customer trust
- Drive higher review response rates, particularly in industries like home services, maintenance, and beauty care
Here are Few Snippets of the Product:




š Where to Find:
Reputation -> Sent Review Request
Weāre always looking to make review management smarter and more flexible. Got ideas or suggestions?
Drop us a line at reputation@gohighlevel.com or share on our ideas board, weād love your feedback! š