Outbound Call Disposition Tracking Widget
R
Ryan Charouf
I’d like to request a dashboard widget that tracks outbound calls and groups them by the call disposition assigned after each call. Ideally, this would be displayed in a visual format such as a pie chart or bar chart and allow filtering by time range (day, week, month).
While dispositions can currently be applied to calls, there does not appear to be a centralized way to view or analyze disposition data across a selected time period. I confirmed this both independently and with a support agent.
Having this widget would make it much easier to review call outcomes, track outreach effectiveness, and evaluate performance on a weekly or monthly basis.
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