Multi-Language Support for Call Transcriptions
M
Magdalena Wanke
In any business, sales is the most critical component of success, no matter how strong the marketing is. To ensure my sales team is always improving, I regularly conduct call reviews. However, I’ve encountered a challenge with the current call transcription feature, as it is only available in English. Since I operate in a German-speaking region, the current transcriptions are not useful for my team.
I’d like to propose that GoHighLevel introduces a multi-language option for call transcriptions, allowing users to select from languages such as German, French, Spanish, and others. This would greatly benefit businesses operating in non-English markets by making the call reviews more relevant and actionable.
Thank you for considering this suggestion. It would be a game-changer for businesses like ours!
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S
Sales & Marketing
Merged in a post:
Non-English Call Transcription
S
Sheryll Chua
Please do not translate transcripts of non-English calls into English.
For example, when we speak in Swedish on a call, call transcript is translated to English but it's all wrong and it doesn't make sense. It would be more efficient if the transcript were in Swedish, allowing us to translate it into English only when necessary.
S
Sales & Marketing
Merged in a post:
Call transcription in Swedish
S
Sheryll Chua
When we speak in Swedish on a call, call transcript is translated to English but it's all wrong and it doesn't make sense. It would be much more efficient if the transcript were in Swedish, allowing us to translate it into English only when necessary.
M
Marco Nutzer
Same here
J
Joan Boluda Chova
100%
N
Nathan Santana
much needed spanish and portuguese (Brazil)
I
Irvin Dominguez
Much needed! Spanish market in the USA
J
Joshua Muradov
Hebrew, Spanish and Russian
F
Frédéric Ouimet
FRENCH
T
Top Sales Mate
+1 for Mandarin!
B
Bogdan Vaida
+1 for Romanian
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