Bulk Export Call Recording
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Morningdove Admin
I want to be able to export calls in bulk with their audio file. Our clients like to listed to their calls for training and tracking and it's a hassle to download each one individually. Also the audio file name is a mess when downloaded.
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Travis Steneck
Being able to export or download call recordings (via webhook/API calls) or transfer call recordings to another contact record is a must. I have a home services client handling 500 calls daily, and they forward their marketing number to our LC phone to allow the Voice AI agent to handle if their call center does not. Every inbound call comes from the same number, and I have no way to distinguish which call applies to a specific contact.
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Ben Opps
Yes! This would be really helpful.
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Susie Sun
Yes, please!
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Jason Miller
I had to write a scraper automation for it. One of several major deficiencies in the v1 API and v2 is missing a LOT more. They should not release v2 before they are done with v1...
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James F Warren
Jason MillerHow did you create this? Would love some help on this
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Adam Skjervold (Owner)
James F Warren I built a simple app that does this https://streamlined.so/
It has a trigger that fires whenever a call is finished so you can do whatever you want with it.
Soon going to add this conversation export feature
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Ben Henkel
has anyone figured out this problem?
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Alan Thomas
I totally agree this suggestion. I have a insurance agent client and he is required by law to have his calls recorded and stored (other than in our app. It is a waste of his time to download them one at a time. This feature is a must for him.
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Ben Henkel
Alan Thomas: has anyone figured out this problem?
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Alan Thomas
Ben Henkel: They had been no solution yet that I have seen and for me this is still a needed requirement.