Video Tracking Automation
M
Muhammad Taha
There should be a way to track the duration of the video if the contact card for the user exists in our system and they open the link to the GHL funnel through the email we send out without having to fill out a form.
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S
Sachin Karma - SALES
Yes, this is possible. If the contact already exists in GHL and the email contains a unique tracking identifier (such as the contact ID or a secure token), the user doesn't need to submit a form again. You can embed the identifier in the funnel URL, track video watch events using a player like Vimeo, Wistia, or a custom JavaScript event, and then update the existing GHL contact through the API or webhook with the watch duration and engagement data. This provides accurate tracking while avoiding duplicate form submissions.