Allow the current Conversation AI Action to call the bots that already live elsewhere inside Go High Level, so it can draw on the same Knowledge Base. Those bots already answer chats with up-to-date content and a consistent voice, but the Workflow action is limited to a fixed prompt that soon drifts out of sync. The change would be minimal: add a dropdown inside the action where we choose one of the existing bots, then hide the prompt field once a bot is selected. When the step runs, the user’s message would be passed to that bot, its reply would appear in the same conversation, and the Workflow could still branch on “continue” or “stop.” If the bot returns a low-confidence answer, the action could fall back to a default line or route to a human, just as it does now. Because the bot reads the shared Knowledge Base, any article update would instantly flow through every Workflow, eliminating duplicate maintenance and keeping the brand voice consistent across all channels. This small UI tweak would turn Workflow automations into a seamless extension of the knowledge-powered system we already rely on.