Multiple File Custom Field Broken in Email Automation
L
Lauren Seim
Lead fills in a form. There is a custom form field where they upload several different photos.
They submit the form.
Workflow automatically sends internal notification email with all of the lead's custom fields pulling into the email.
When you do this, the custom form field pulls in one URL for that photo upload field.
("storage.googleapis.....") But that URL only has ONE of the photos. The rest of the photos that the lead attached do not pull through.
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I
Istvan Kapasi
Same need here. From a developer perspective, this should be easy to do. Just check if the custom value is one element, or an array of element. Currently, if it is an array, then the url of the first element is returned. Just change it, to return a concat of each urls, separated by a linebreak. You should be able to do this in minutes.
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Jed Hatton
Absolutely need this working.
Clients need to look at multiple photos in their email notifications. Having it only pulling one photo makes it impossible to give an online quote.
Very surprised to see this has been broken since 2023!!
A
Avi Penrose
Ah man, I thought I was doing something wrong — I’ve spent hours trying to fix this.
This is a crucial functionality for anyone working in the services industry like restoration, plumbing, construction, etc.
Clients need to see all uploaded images, not just the first one.
Where is GHL on this? It’s honestly surprising this hasn’t been addressed yet.
C
Christopher Azzari
Ass clownery at its finest here! GHL Lets go... how hard is this... like standard DAY 1 stuff, yet it has been years!
T
Taavi Ilmjarv
same here, I have a windo manufacturer that would need to send e.g. offers with installation and without installation.
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Joe Papa
How is this 2 year old issue still not fixed??? This is a basic function that needs to work
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Josh Gaudry
Struggling with this still, just spoke to support and they said they dont have an eta on fixing this, as it needs more votes to become a priority to the dev team.
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Matthew Handy
How is this still not fixed??? We need this functionality for our clients or else the notifications are essentially useless.
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Varun Tandon
oh man....this issue is not fixed. o boy....how do I now tell client that the new system I am moving him to....doesn't have multiple file upload notification functionality.
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Matthew Handy
Varun Tandon did you ever come up with a solution for this?
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Joe Collett
Did we ever get any traction on this?
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