Multiple File Custom Field Broken in Email Automation
L
Lauren Seim
Lead fills in a form. There is a custom form field where they upload several different photos.
They submit the form.
Workflow automatically sends internal notification email with all of the lead's custom fields pulling into the email.
When you do this, the custom form field pulls in one URL for that photo upload field.
("storage.googleapis.....") But that URL only has ONE of the photos. The rest of the photos that the lead attached do not pull through.
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M
Matthew Handy
How is this still not fixed??? We need this functionality for our clients or else the notifications are essentially useless.
V
Varun Tandon
oh man....this issue is not fixed. o boy....how do I now tell client that the new system I am moving him to....doesn't have multiple file upload notification functionality.
M
Matthew Handy
Varun Tandon did you ever come up with a solution for this?
J
Joe Collett
Did we ever get any traction on this?
A
Amanda Jones
Please fix this so that all attachments come through in notifications!
B
Becca Ellison
This is critical for my clients to fully using the CRM as well. Do we have an eta to get this fixed?
J
Jacob Rodgers
This problem has come up a few times and is very difficult to get around especially when we are trying to grey label. It needs to be fixed. It does not inspire confidence to the lead when the system we are trying to sell them on has a bug in their first interaction
J
Jeff Manning
Just ran into this, would be great if you just had the file name that was uploaded and have a list of the files.
S
Steve Kostrey
Yeah - we just realized this is an issue when we tried this with a client recently. Please fix!
B
Becca Ellison
Please expidite this feature. It will be a game changer as its the main thing holding clients back from fully using the GHL system
J
Jocelyn Parnell
Agreed that this is a problem that requires a resolution. It's negatively impacting our clients and in turn, their businesses as well.
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