In platforms like ManyChat and Keap, the drag-and-drop functionality allows for greater flexibility and customization when creating complex workflows. This intuitive approach not only simplifies the design process but also enables users to make quick and precise adjustments, enhancing the efficiency and effectiveness of the workflow.

By adopting a similar design, the following advantages could be offered:

Intuitive Interface: Allowing users to drag and drop events anywhere on the screen makes building and modifying workflows much more intuitive. Users can see how events interconnect and make on-the-fly changes without the need for complicated processes.

Enhanced Visualization: A flexible layout where events can be freely moved improves visualization. Users can arrange events in a way that makes the most sense to them, which can help in identifying potential bottlenecks and optimizing the workflow.

Increased Efficiency: Quick adjustments and easy movement of events can save time and reduce the complexity involved in managing workflows. This can lead to faster implementation and more streamlined operations.

Better Collaboration: A clear and customizable visual representation of workflows can improve communication among team members. Everyone can easily understand the workflow, making collaboration smoother and more effective.