It is suggested to incorporate simple filters into Go High Level actions that allow an action to be ignored when certain conditions are met. This improvement would avoid the need to configure multiple paths in flows, significantly simplifying their structure and maintenance.

Example of use:

In a snapshot implemented in customer accounts, SMS and WhatsApp are required to be sent only when the corresponding personalized value is true. Although in some cases one or the other channel is requested, sometimes both are used. Currently, to achieve this, it is necessary to create conditions that generate two or more routes for each message, which complicates the flow and increases the risk of errors.

Expected benefits:

Simple configuration: Fewer conditions and redundant paths.

Flow efficiency: Actions are executed only when they are actually required.

Ease of maintenance: Lower complexity facilitates future modifications and scalability.

This proposal seeks to optimize the operability of Go High Level flows, offering a clearer and more robust solution for managing actions based on specific conditions.