Automatic Messages to New Instagram Followers
T
Tom Regier
Just like when someone comments on a post, it would be nice to be able to send an automatic message to new followers on instagram and facebook
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J
Jose Francis
We need this!
A
Asif Nawaz
Facebook & Instagram DMs cannot be automatically sent to new followers because Meta does not allow auto-DMs triggered by a “new follower” event. This is a platform limitation, not a GHL limitation.
What GHL can do:
Auto-DM people who comment on your Instagram or Facebook posts (using the Social Planner + Workflow “Instagram Comment Trigger” or “Facebook Comments Trigger”).
Auto-DM people who message your page first.
Auto-DM after someone engages with a Click-to-Message ad.
Auto-reply to Instagram Story mentions (Meta allows this).
What GHL cannot do (due to Meta rules):
Auto-DM new Instagram followers
Auto-DM new Facebook followers
Auto-DM people who have never interacted in messages or comments.
If Meta opens that permission in the future, GHL will support it — but as of now, it’s not allowed by the Meta API.
F
Franco Aguiar
Hello thanks for the help, there was a recent change with it meta API rules that now allow to do this, many chat already took a step ahead of us on this matter, can you please let us know what’s the plan to keep up ? Or maybe an integration but honestly in this particular matter we are behind with what’s out there. Please help, Thanks.
J
Jonathan Puu
We need this please!
P
Prasoon Dadhich
Merged in a post:
Instagram/Fb new follower
A
Ahmed Abdelkhalek
Trigger for new followers to send messages or do different action.
M
Mattia Calastri
Chase Buckner Shaun Clark Integrate this feature of automatically sending messages to new followers from Instagram or we will switch to Manychat with all our customers
P
Prasoon Dadhich
Mattia Calastri We will be working on it in early Q1
J
Jonathan Puu
Prasoon Dadhichif we can get sooner we would grateful.
P
Preeti Kaur
That is very helpful. 🙏
K
Keoni Kaloi
If I can auto dm people who comment on my reel, why cant I auto dm someone who follows me. If anything its much easier to message someone who follows you than someone who simply comments on your post. Some people the automation wont even run because of privacy issues. With new follows, its like a free gateway to new lead relations I think is critical to our workflow when driving sales.
D
Digital Prodigee
ULTRA NEEDED - manychat shouldn't take advantage here
M
Marcel Van Den Hoven
It's a great addition to welcome your new follower.
Z
Zac Nielsen
Chase Buckner Shaun Clark need this feature guys, all my clients asking about it and using ManyChat for this function alone.
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