Description:

Users and agencies need the ability to clear or reset fields via automation. Currently, when using “Update Contact Field” in a workflow, there's no native way to set a field to blank, empty, or null—especially for:

Date fields

Dropdowns (select fields)

Multi-select tags

Text fields

This becomes a major limitation when trying to reset data during workflow loops, status changes, requalification, or re-enrollment.

🔹 Feature: Add “Clear Value” Option to Update Field Actions

Proposed Additions:

For Update Contact Field actions:

Include a toggle or dropdown value: “Clear Field” / “Set to Blank.”

Supported for all field types: text, select, date, checkbox, number, etc.

Also support clearing fields conditionally, e.g., “If Field X is Y, then clear Field Z”

✅ Benefits:

Enables smarter workflow logic (resets, reprocessing, suppression, etc.)

Eliminates “hacks” like overwriting with space characters or dummy values

Reduces clutter and improves data hygiene

Essential for lead requalification, deal progression, or follow-up resets