Allow Campaigns to Target Multiple Email Addresses and Phone Numbers for Contacts
R
Rajesh Nagaraj
Currently, Go High Level campaigns default to sending emails and SMS messages to a contact's primary email address and phone number. However, for businesses managing clients with multiple contact points, it would be extremely useful to have the ability to send communications to all associated email addresses and phone numbers listed under a single contact. This would ensure that no critical messages are missed and provide greater flexibility in campaign outreach. Please consider adding this feature to enhance the effectiveness of campaigns.
Log In
S
Sales & Marketing
Merged in a post:
Send Email & SMS Appointment Confirmations to MULTIPLE emails/numbers
C
Clarissa Constantine
I work with students who are under the age of 18, and parents frequently want to receive duplicate email and text confirmations and reminders of appointments.
After four calls to tech support to explore various approaches, it seems that this is not possible in GHL as of yet.
One of the options we tried was to 'add a guest' to an appointment - this has an even broader application for all kinds of events. But, the guest info was not captured as a contact, and the email account for the guest did not receive confirmation. This seems like a MAJOR issue for anyone who allows registrants to invite guests - they're not getting communication!
I'd love to see this updated ASAP!