Hi,
On the Send Email / Email notification action in workflows, there's currently no way to set a custom Reply-To address. It automatically uses the sending address.
I'd like to be able to set the Reply-To to a custom value / merge field — for example the contact's email or an inbound webhook field (e.g. {{contact.email}} / {{inboundWebhookRequest.epost}}).
Why: We send an internal notification to our client when a lead submits the website form. When the client clicks Reply, we want it to go directly to the customer, not back to the sending address. Right now they can't reply to the lead from their inbox.
Being able to define a custom Reply-To field on the email action would solve this. Thanks!