Add "Created By" Filter / Condition in Workflows
D
Daniel Aragon
Hi GHL Team,
I would like to request a highly needed feature for Workflows: the ability to filter contacts using the "Created By" system parameter.
The Problem:
Currently, there is no available variable or field inside Workflows (neither in Triggers nor in If/Else branches) that allows us to see who or what system created a contact.
Real-World Use Case:
I have a workflow designed to automatically create an opportunity for all new contacts entering the system. However, I need to exclude contacts that are created by MOBILE_USER.
Since the "Created By" data is not accessible as a filter or condition within the workflow builder, I cannot segment these contacts out, causing unintended opportunities to be created.
Proposed Solution:
Please make the "Created By" field available as a standard condition in:
Workflow Triggers (e.g., Contact Created -> Created By is/is not...)
If/Else Branches
This would give us much better control over automation based on the contact's origin (specific team members, API, integrations, or MOBILE_USER).
(Note: I have attached a screenshot for reference to show where this data is needed).
Thank you!
Photo Viewer
View photos in a modal
Log In
P
Pedro Diaz
Can’t you just apply a “tag” when contact is created and the filter by tag?