Recently an endpoint was added to allow the recording of external outbound calls within conversations. Currently the avatar that shows up is a gray circle with a "?". I've been informed that there is a plan to add the userId to this endpoint to allow specifying the user (and presumably their avatar would appear).
A great additional modification would be that in the Conversation Providers section of the app to bring the logo out of "Is this a custom conversation provider" and allow it to be used here. So the way I anticipate this working is this.
If the call is POSTed without a userId, use the logo as the avatar.
if the call is POSTed WITH a userId, use the user's picture/avatar, BUT also have a small insert of the logo on top of the avatar (at the bottom maybe?) so that we can identify it easily as an external call and from which Conversation Provider.