Fetch Message ID & Get Recordings
complete
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Adam Skjervold (Owner)
There's currently no way to obtain the Message ID needed to get a call recording, but even if there was, there isn't a way to know when the call recording is ready or if the call is still active.
We should have a Webhook for when a new call recording is ready along with the MessageID so we can get the recording.
This is very important for AI-powered sales followup assistance and being blind to the contents of phone calls is very limiting
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Karthik Anand (HighLevel)
marked this post as
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Karthik Anand (HighLevel)
This is available now.
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Digital Minato
Karthik Anand (HighLevel) But is there a way that we can access the message ID?
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Martell Higareda
Digital Minato Is there an endpoint that we can use to get the message ID so we can meet the condition needed to access https://services.leadconnectorhq.com/conversations/messages/{messageId}/locations/{locationId}/recording
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Kameron Ivie
Digital Minato Karthik Anand (HighLevel) I've got this same question about getting the message ID. we need a custom value/data merge option for message id inside workflows.
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Ishan Bansal
Still no update. 2024.