ability to see and download trained responses to the knowledgebase
F
Felix Lopez
As we look through the conversations the conversation ai is having we are using the thumbs down to correct the answer and save to the knowledgebase. It would be great if those adjustments would be visible and downloadable as well so that if ever we need to use that information to somewhere else we have the document with all of the conversations and responses and adjustments.
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J
Joshua Koya
Currently, using the thumbs down helps retrain the Conversation AI and saves the correction to the knowledgebase, but those adjustments aren’t visible or downloadable yet.
For a better understanding of your use case, please feel free to send me a message via email with more details, and I’ll be happy to review it and follow up. [oluwanifemijoshua28@gmai.com}