It would make sense for the AI-Employee to function seamlessly across the entire GoHighLevel system.

For example:

• If a customer books an appointment via the Chat Widget, and later writes on WhatsApp, the AI-Employee should recognize the customer, know about the booked appointment, and continue the conversation contextually.

• The AI should have cross-platform intelligence, meaning it can access and consolidate all customer data, interactions, and activities regardless of the communication channel.

This ensures a smoother, smarter, and more unified customer experience.