AI-Powered Inquiry Bot for Contact Forms with Staff Approval Workflow
C
Chris M Meaden
Meet an AI-driven solution that automatically handles “Contact Us” form submissions (and, optionally, filtered emails) by leveraging your existing knowledge base to draft and send responses. Key highlights:
Instant Drafting & Approval: AI generates a tailored reply and either queues it for staff approval or auto-sends while CC’ing a designated team member for oversight.
Knowledge-Base Integration: Pulls from FAQs, support docs, and product guides to ensure consistent, accurate messaging across every inquiry.
Flexible Channels: Activate the bot in the Forms section (e.g., HighLevel Forms) or set up an email filter so incoming messages trigger the AI—extending your customer touchpoints without adding manual workload.
Staff Efficiency & Quality Control: Reduce response times, maintain branding and accuracy, and let your team focus on high-value interactions while the AI handles routine questions.
For the full feature specification, configuration options, and workflow details, please refer to the attached Word document.
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