Stripe - Retry Failed Subscription Payments Automatically or Manually
A
Alan H
If a Reoccurring Subscription payment fails, allow ability to automatically or at least manually re-try payment under Subscriptions or Transactions. The existing "Subscription Settings - Failed Payment Retries" does not work on with Stripe currently. Is there another way to do this?
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B
Brandon Upshaw
Running into this today, also. The direction given by support is to have the client (or you) retry the payment from the Stripe Dashboard and that should correctly update the subscription status (if payment processes). They said that information syncs between Stripe and GHL. But I agree - if the user can retry the payment in Stripe, we should have that option in GHL.