Private email for staff members. We can read each other's emails if connected.
C
Cole (Flourish) Glover
Shouldn't there be a setting to block a contact from being included in the unified inbox? Maybe a checkmark that says "Private Conversations" or on a contact level "Only Share with Assigned Users".
Our team can't use the inbox because it syncs our emails between staff.
Help please!
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D
Dan Hogston
100% agree
T
Tommy Martin
Agreed. An assigned user currently has access to ALL past conversation/interactions with a contact. It would be amazing to have more filtering capabilities from the admin side, to hide a User's ability to see conversations.
Example filters that would be effective include Filter By:
- All conversations AFTER specific date
- Only see messages to and from specified number/user/email
- Conversation Type (sms/email only etc)
This would be tremendously useful as we don't want all team members to have access to negotiations, pricing conversations, or even just conversations in general that might be about the user.