make the call disposition optional
complete
T
Tracey Lipnicki
its too slow, by the time it pops up our users have already called 3 more contacts.
also for some reason after you close it it takes you to manual tasks page and completely out of the call list you were in.
Plus the redial button doesnt work and neither does the immediately call the next lead.
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Ronak Jindal
marked this post as
complete
K
Keith Besherse
Ronak Jindal, thank you for working to refine the IVR.